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Twitter has a secret system for dealing with attacks on high-profile accounts


As the meme says, the goal of every Twitter user is to avoid being the main character of the day. But if you end up being that unfortunate soul, it turns out that Twitter is ready to help you survive a potential troll attack. As Bloomberg broadcasts, the company has developed Project Guardian, an internal list of thousands of accounts that could potentially be attacked by other users. Being on that list speeds up all the complaints related to those users on Twitter’s moderation systems.

While it may sound a bit dubious, a big conclusion from Bloomberg’s Reporting is that Project Guardian is only a predictive aspect of Twitter’s security measures. And unlike Facebook’s treatment of VIPs, which has been criticized for allowing celebrities and politicians to break the platform’s rules, Twitter’s system doesn’t necessarily give users more privileges.

Project Guardian also includes some celebrities, media personalities and politicians, but Yoel Roth, Twitter’s head of site integrity, says Bloomberg that there are no known users on the list. As we mentioned, it also helps protect normal people who eventually go viral.

“The reason this concept existed was because of the‘ person of the day ’phenomenon,” Roth said. “And based on that, there are some people who are ‘persons of the day’ most days, so Project Guardian would be one way to protect them.”

In an ideal world, Twitter could provide the same amount of security support to each user. But, like Bloomberg notes, the company is currently receiving too many moderation requests to succeed. Perhaps this is an argument that user security should be scaled in proportion to user growth. And while Project Guardian helps protect some users, it’s also a smart way for Twitter to quell harassment that could harm its own image as well. However, you can argue that this is true for almost every security measure a social media company takes.

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Naveen Kumar

Friendly communicator. Music maven. Explorer. Pop culture trailblazer. Social media practitioner.

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