New York City has passed extensive laws aimed at protecting employees of food delivery services based on applications such as Grubhub and DoorDash. The move makes the city one of the first municipalities in the U.S. to aggressively regulate an industry that jumped sharply during a pandemic.
Per Bloomberg, the legislation concerns almost all aspects of the business. For example, in resolving a problem that has been the subject of a delivery, delivery applications and courier services must disclose their free policy and ensure that workers will always receive their advice. They must also pay them at least once a week and provide them with payment options that do not require a bank account. The second part of the platform’s legislative mandates includes a clause in their contracts with restaurants to ensure they provide access to bathroom delivery workers.
Both Grubhub and DoorDash told Engadget they supported the legislation, although the latter expressed some reservations about the special measures. “We recognize the unique challenges faced by vendors in New York City and share the goal of identifying policies that will help supervisors and workers like them,” a DoorDash spokesman said. “We will continue to work with all stakeholders, including the City Council, to determine ways to support all New York vendors without unintended consequences.”
The company specifically pointed to the mandate of the toilets, which lawmakers adjusted near the end of the process to give platform holders the burden of ensuring compliance. He is also concerned about a provision that gives suppliers the ability to set restrictions on their routes. The company claims that this could harm customers in areas with insufficient services.
Grubhub, meanwhile, has expressed, at least publicly, stronger support for the laws. “These bills are reasonable steps to support suppliers who work hard every day for New York restaurants and residents,” a company spokesman told Engadget. “Ensuring they receive per diems and access to toilets is not just a good idea – it’s the right thing to do.”
How hard it is to earn a living as a delivery man came to a sharp relief last month when Hurricane Ida covered New York City with torrential rain. workers moving through flooded streets have spread on social media, leading to calls for greater regulation.
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