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How to solve problems with Wi-Fi network iPhone 13 and iPhone 13 Pro Max


The iPhone 13 and iPhone 13 Pro series have WiFi 6 support, which means they can offer huge download speeds. However, that doesn’t mean you won’t run into WiFi connection issues on your new iPhone. If you are facing slow or dirty WiFi coverage on your iPhone 13 or iPhone 13 Pro, see the guide below.

Some of the most common WiFi issues that iPhone 13 or iPhone 13 Pro owners might face include slow WiFi speeds, constant holding at 2.4 GHz instead of 5 GHz, getting the wrong password prompt, WiFi settings grayed out, interrupting intermittent or extremely high speed connections. slow. If you are experiencing such problems on your iPhone 13 or iPhone 13 Pro, follow the troubleshooting steps below.

1. Restart your WiFi router

Before blaming your iPhone 13 or iOS 15 for WiFi issues, you should check your WiFi router. Restart the WiFi router first and reconnect iPhone to the network to see if that helps the problem. The router is like a mini computer with CPU, memory and local memory in a plastic box, which works in the operating system. So, like a computer, restarting the router can solve the problem.

It is also recommended that you wait 10 seconds after turning off the router before restarting it to make sure that each capacitor is completely discharged and thus every part of the memory is erased. This ensures that all settings on the router that may be causing the problem are reset.

If your ISP also shipped a modem with a WiFi router, be sure to restart it.

Wifi router

2. Update the router firmware

Update the router firmware to make sure that known errors have been corrected. In some cases, this may be the reason why your iPhone with iOS 15 can’t connect to a WiFi network.

It would be ideal to update the WiFi router’s firmware regularly as it can improve its performance or fix bugs and security issues.

3. Forced restart

Like all technical issues, there’s no harm in starting a hard reboot or forced reboot of your iPhone 13 or iPhone 13 Pro to see that it helps.

On the iPhone 13 and iPhone 13 Pro, press the volume up key, then the volume down key, and then quickly press and hold the side button until the Apple logo appears. If you need additional help, you can check out our guide to hard reboots the iPhone 13 and iPhone 13 Pro.

4. Forget the WiFi network and rejoin

If you can’t connect to the WiFi network and you’re asked that the password you entered is incorrect despite entering the correct password, try forgetting the WiFi network and rejoining it.

To forget your WiFi network, tap the WiFi network on your iPhone 13 mini, iPhone 13, iPhone 13 Pro or iPhone 13 Pro Max from the list below Settings> WiFi. Then tap Forget this network. You will be prompted for a pop-up message asking if you want to forget your WiFi network. Touch Forget it forget the network.

Now go back to Settings> WiFi, select the network again, enter the password, and rejoin the network to see if it helps.

5. Reset the network settings

Most of the networking issues I encountered were resolved after resetting the network settings. Resetting these settings clears the cache and deletes DHCP settings and other networking-related information. To reset the network settings, open the Settings application and go to Settings> General> Reset and tap Reset network settings.

iOS reset menu 15

6. Disable VPN

If you’re using a VPN on your iPhone, disable it to see if it helps solve WiFi issues on your iPhone.

You can disable VPN through the Settings application. Alternatively, you can use the VPN app on your iPhone to disable it to see if it solves the WiFi problem on your iPhone 13.

7. Disable WiFi network services

Many users have reported that they have solved their problems by disabling the WiFi network under Settings> Privacy> Location Services> System Services. This only applies to your location which is used for WiFi networking, so it does not completely disable WiFi.

iPHone Wifi

8. Change the DNS server

If you get low WiFi speeds on your iPhone 13 or iPhone 13 Pro, it may be due to the DNS servers of your ISPs. You can switch to Google DNS, CloudFlare or OpenDNS to see if it will improve your WiFi speed. You can follow the instructions in our post to change the DNS server on your iPhone.

9. Ask to join the network

This is not an ideal solution, but if none of the above solutions work, you can try enabling Ask to join networks by going to Settings> WiFi.

10. WiFi help

iOS includes the WiFi Assist feature, which provides more reliable Internet connections when your WiFi network becomes a stain. This feature could in many cases do more harm than good and cause WiFi issues on your iPhone.

To turn off WiFi Assist, launch the Settings app and go to Settings -> Mobile (Mobile in some regions) and scroll to the bottom where you will see WiFi help. Touch the switch to turn it off.

wifi asssit featured

11. Disable the iCloud private relay

Private Address is an iOS privacy feature that prevents your iPhone from being tracked on different WiFi networks using a random MAC address each time. However, this could potentially cause problems connecting to some public WiFi networks. Although not recommended, you can disable a private address from Settings> Wi-Fi> [Wi-Fi name].

Similarly, if your iPhone 13 connects to a WiFi network, but the Internet works too slowly, disable the new iCloud Relay feature in iOS 15 to see if that solves connectivity issues.

12. Wait for the update for iOS 15

If your iPhone started experiencing WiFi issues after updating iOS 15, this could be a sign of a basic iOS error. In such cases, you can wait a few days or weeks until Apple announces a new upgrade for iOS 15 that will hopefully solve the problem forever.

13. Replace and set up as a new iPhone

If none of these tips solve your problems, the last option is to restore your iPhone or iPad via iTunes and set it up as a new device. This way you start over and get rid of any problematic adjustments and settings on your device.

Follow the instructions in the link below to make a clean rollback to the latest version of iOS via iTunes.

➤ How to restore iPhone or iPad using iTunes

14. Visit the Apple Store

Even after performing all these steps, you still have problems, you may want to visit the nearest Apple store to find out all the possible hardware problems.


Did you encounter WiFi issues on your iPhone 13 or iPhone 13 Pro? If so, did the above tips help you solve the problem? Leave a comment and let us know!





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Naveen Kumar

Friendly communicator. Music maven. Explorer. Pop culture trailblazer. Social media practitioner.

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