Facebook and its applications are in decline again, according to the company. The extent of the latest outage was not immediately clear, but Facebook and Instagram acknowledged that “some” users have trouble accessing their services.
Facebook, Instagram, WhatsApp and Messenger recorded an increase in the number of users reporting problems around 3pm ET on Friday, according to downdetetcor.com, which monitors service interruptions on popular websites. However, the problems do not seem to affect all users equally, according to the downtime maps on the website. In a statement, Facebook spokespersons were helping the company work to resolve the issue, but did not explain the source of the problem in detail. “We are aware that some people and businesses have trouble accessing our products.”
Facebook’s latest problems come just days after the company’s biggest downtime in years, when every Facebook-owned service dropped more than six hours. The company later attributed the problem to an “incorrect configuration change” that interfered with DNS servers. “We have spent the last 24 hours discussing how we can strengthen our systems against this type of failure,” Mark Zuckerberg wrote in a statement Tuesday.
But technical issues aren’t the only issues plaguing Facebook this week. A major shutdown on Monday was also launched at a U.S. Senate session this week, where lawmakers heard the testimony of a whistleblower who said the company routinely ignored researchers to prioritize profits and growth for user safety. Although Facebook has tried to downplay and discredit these claims, the resulting check has already forced the company to “pause” work on the Instagram Kids app and slow down work on other new projects.
Update 5:07 PM ET: Problems concerning Facebook and Instagram should be over and “and now everything should be back to normal,” a company spokesman said. The source of the interruption was – “once again – a” configuration change “, but a spokesman said it was not related to problems earlier this week.
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