Following the official launch of the iPad mini 6 in stores last week, customers around the world have noticed the annoying “shifting jelly” effect on the tablet screen. As it turned out, Apple has now confirmed that this effect is completely normal, and that it is not a hardware problem.
For those unfamiliar, “scrolling jelly” is when half of the screen refreshes noticeably slower than the other, resulting in a rocking effect when the content moves quickly. There have been more reports of this since the release of the iPad mini 6, as users thought it could be a hardware failure or even a software bug.
But while this effect has upset more users, Apple has now said so in a statement ArsTechnica that the “jelly shift” effect is fully expected on LCD screens. The company claims that LCD panels “refresh line by line”, which causes delays between rows.
In response to our inquiry, Apple told us that the “desired scrolling” problem on the 6th generation iPad is normal behavior for LCD screens. Because these screens refresh line by line, there is a small gap between refreshing the lines at the top of the screen and the lines at the bottom. This can cause uneven scrolling problems like those seen on the iPad.
Despite Apple’s response, ArsTechnica notes that the “jelly shift” effect is much less noticeable on other iPad models with 60 Hz LCD screens, such as the iPad Air 4 and the entry-level iPad. Unfortunately, as Apple says this is the expected behavior, those who bought the new iPad mini 6 and are not happy with the screen will not be able to ask for a repair or replacement.
Of course, customers who don’t want to live with this annoying display effect can return the iPad mini to Apple and get a full refund within 14 days of purchase.
Have you noticed this effect on the iPad mini 6 screen? Let us know in the comments below.
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