Apple’s iPhone 13 screen design changes now make it difficult for third-party repair companies to replace screens because attempts to turn off a damaged screen can lead to a loss of Face ID support.
A faulty screen is a very common problem that forces device owners to seek repair, either through the manufacturer or through a third-party service center. In cases where the screen needs to be replaced, it appears to be a repair that can only be performed by Apple or an authorized repair partner.
According to Phone repair guru on YouTube, it will technically work to turn off the replacement screen purchased from the identical iPhone 13. However, users will be warned not to use the original screen and that Face ID will not be available.
Although replacing the screen with another iPhone is problematic, it is still possible to make repairs on connected components, including the microphone, proximity sensor, and ambient light sensor.
Despite using the original Apple screen, the notice basically means that there is a step in the repair process that must be done in order for the screen to work with a particular iPhone, and it is a step that Apple Authorized Services can do, but not a third party.
This isn’t the first time a third-party screen repair could cause iPhone issues. In 2018, the update for iOS 11.3 reportedly killed touch functionality for some iPhone 8 users with displays on the market. In some cases, it was also found that there was a loss of automatic brightness adjustment and that iOS disabled the ambient light sensor at startup.
The discovery comes at a time when Apple is under fire for the right to repair. In September, Apple shareholders filed a resolution trying to persuade Apple to repeal its “repair practices”.
In Europe, the German government wants the European Union to force manufacturers like Apple to be freer with spare parts for devices, for up to seven years. In the United States, meanwhile, the FTC has pledged to take on illegal restrictions on repairs.
The legislation was introduced to the U.S. House of Representatives in June to try to force companies to provide repair information and access to components “in a timely manner and on fair and reasonable terms.”
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