Can’t post videos on Twitter? Well, that’s a known issue where Twitter is showing up Your video file is not compatible, or Your video cannot be processed error trying to upload video. If you are faced with such messages about unsuccessful uploading of videos on Twitter, do not worry. Here are quick ways to fix the error that a video file is not compatible when uploading to Twitter.
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Please correct the “Your video file is not compatible” error when uploading to Twitter
Tweets with videos are six times more likely to be retweeted than tweets with photos and three times more likely than tweets with GIFs. That’s why most people prefer posting videos over the other two.
However, while uploading a video to the Twitter web, you may encounter “video incompatible” or “video cannot be processed” error messages. There may be a variety of reasons for a failure to upload videos to Twitter, including an unsupported video format or problems with video size or length.
Here are quick and easy ways to troubleshoot incompatible video files on the Twitter website.
1. Check the Twitter requirements for the video
The first thing you need to check is whether Twitter supports the video you are trying to upload. Like all other social media platforms, Twitter has certain video upload requirements, shown below.
- Video format: MP4 and MOV
- Video codec: H264
- resolution: Minimum 32 x 32 to maximum 1920 x 1200 (and 1200 x 1900)
- Frame speed: 40 fps or less
- Ratio:1: 2.39 – 2.39: 1
- Video length: Up to 140 seconds (2 minutes 20 seconds)
- Video size: Up to 512MB
- Maximum bitrate: 25 Mbps
- Audio codec: AAC
- Audio channel: Mono or Stereo
When processing or exporting video in the editor, make sure it meets the guidelines above, especially format, bit rate, length, and resolution. Twitter mentioned video upload restrictions at your help center.
The requirements may be a little different if you are a developer using OAuth with the Twitter API. You can check out the best media loading practices at Twitter’s platform for developers.
2. Adjust the video format, codec, or resolution
If Twitter says that the video cannot be processed during upload, it is probably due to an unsupported format or codec. Twitter supports MP4 and MOV videos with H.264 encoding and AAC audio. It does not accept other video formats such as MKV, AVI, FLV or WebM.
Also, if you export a video in very high resolution, say 4K or 2K with high fps, Twitter may not support it. You may need to reduce it to Full-HD (1080p) or HD (720p) below the specified fps limit to upload to Twitter without error.
Convert video to Twitter using HandBrake
HandBrake is a free open source tool that you can use to convert offline videos on your computer, as shown below.
- Download HandBrake to your Windows, Mac or Linux computer.
- Now, click on Open Source > File and select a video file. Or drag it and drop it out the window.
- When the video loads, click Preset > Web > and select Vimeo YouTube 720p 30. Make sure the format is MP4.
- Select the file path and click Start coding. Wait for it to process the video.
Now reopen Twitter and upload the video from the saved directory. It will be posted on Twitter without sending messages of incompatibility or failure.
Convert video to Twitter using Online Converter
Alternatively, you can use online video converters to adjust the video format and codec, as shown below.
- Visit CloudConvert in your browser.
- Click on Select File and select the video you want to post on Twitter.
- In the ‘Convert To’ drop-down menu, select MP4.
- Then click on Settings icon and set video parameters.
- We advise you to choose “720p HD” quality and fps “below 40”. Keep the video codec at “x264” and the audio codec at “aac”.
- Finally, click on Convert.
- Wait for the video to load and process. Then click Download.
- Now try uploading the video to Twitter.
3. Compress, shorten video size and length
Twitter supports maximum video length 2 minutes 20 seconds with size up to 512MB. If the video is longer or larger than the stated limits, you may have trouble posting to Twitter.
Shorten the video for Twitter
If you have a long video to upload, you can shorten it and publish it in small clips. Here’s how to shorten your video using the Adobe online tool:
- Visit the Adobe Video Trimmer tool in your browser.
- Click on Upload your video and select a video file.
- Now use the sliders to shorten the video.
- Finally, click on Download.
- Wait for it to process the video, post it, the video will download automatically.
In the above case, the video was slightly longer at 2: 20.72; shortening to less than 2:20 made it compatible with Twitter.
Compress video for Twitter
You will not normally exceed the size limit for videos shorter than 2.20 minutes. But if you do, you can always compress the video using compression software such as HandBrake or an online service.
For online videos, all you need to do is open the tool web pages, upload the video, set the desired compression level. Then download the video and post it on Twitter.
- Adobe Video Resizer- express.adobe.com/tools/resize-video
- Veedio Compressor- veed.io/tools/video-compressor
- Clideo compressor-clideo.com/compress-video
4. Upload videos from the Twitter mobile app
The Twitter Web can be picky when it comes to posting videos. If you’re in a hurry, you can transfer the video from your computer to your phone and upload it via the Twitter mobile app.
The Twitter mobile application supports MP4 and MOV files. It also allows you to shorten the video before posting. While the web version requires MP4 with H264 encoding and AAC audio. If you have any other file format to upload to Twitter, check out the video conversion procedure above.
This was all about how you can fix an incompatible video file while posting a video on Twitter. Usually the problem is the large size or length of the video. At the same time, you need to be aware of the requirements for Twitter videos and whether the format and codec of your video file match the same. In any case, if you still have any doubts or inquiries, feel free to contact us via comments.
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