Snapstreaks are a fun way to communicate and connect with your friends. Since they only last 24 hours before they break, you always have to pay special attention to them. If you have already broken up the Snapchat series with your friend, then we have a working solution to get it back. Follow this short guide to recover a lost Snapstreak. In the meantime, you can learn ways to fix it if you can’t send recordings.
Also, read | How to use Snapchat filters in Zoom meetings
Reasons behind the lost snapstra
If you’ve just missed your Snapstreak, it’s important to know reasons behind the resulting event. The most prominent reasons are the following:
- Snapstreaks have a duration of 24 hours. This means that you or your friend must respond with a short shot within this time frame. If you fail to do that, your whole series with your friend will disappear.
- Your phone has a poor internet connection which is why your sent recordings never reached your friend. Snapchat always notifies the user if he fails to send the recording.
- You are probably facing problems with Snapchat camera to send your recording. You can resolve this issue by following this quick camera troubleshooting guide in Snapchat.
The meaning of different Snapchat emojis
Snapchat uses different emojis within the app to inform the user about different levels of the string. These are as follows:
Ways to recover lost snapstreak in the application
Now that you’ve lost Snapstreak with your friend, let’s look at two ways to get it back into the app.
Using Snapchat on your phone (Android / iOS)
You can recover lost Snapstracks from your phone by contacting Snapchat Support. This method is applicable to both Android and iOS devices. Follow these quick steps to do the same.
- Open the Snapchat app on your phone.
- Touch yours Profile icon in the upper left corner of the app screen.
- Open up Settings by touching Gear icon in the upper right corner of the Snapchat app.
- Scroll down to locate Support section and tap I need help.
- Touch Snapstreaks.
- Scroll down to find the text ‘If you think an error has occurred’ and tap ‘Let us know‘.
- On the next one Contact us page, tap ‘I lost my Snapstreak‘and scroll down to find the contact form.
- Enter required details for a form that includes you and your friend’s username. Please note that this refund request is limited to 1 friend per login. This means you will need to submit multiple refund requests for each string on Snapchat.
- Tap on Send button and check the captcha request if requested.
- That’s it. You have successfully applied for a refund via Snapchat support. You must wait patiently for at least 24 hours to receive an official response or action from the team.
Contact Snapchat support on your computer
If you do not currently have your phone and want to contact Snapchat support to apply for a Snapstreak return, then you can easily do so with the help of your PC / laptop. Follow these simple steps to do the same.
- Scroll down to the next page and click on ‘let us know.
- Click on ‘I lost my Snapstreak‘.
- Scroll down to find the contact form and fill out all the necessary details. When you are finished providing information, click on Send button to send details to the Snapchat support team.
- That’s it. Now you have to wait 24 hours to get a response / action from the team.
Key things to remember
- You have to wait at least 24 hours to get an official response or action from the support team.
- If you have previously been denied a revival of Snapstreak, sending a refund request multiple times is unnecessary.
- The Snapchat team will update your Snapstreak just in case a legitimate / true claim. They reserve the right to reject any unnecessary request for return.
- Starting a new series with your friend after losing the previous one will start with a new number.
So, this is a pack of 2 ways to recover a lost Snapstreak in an app. If this article helped you update your string with friends on Snapchat, click the Like button and share this article with your friends to help them. Follow us for more such troubleshooting guides.
You can also follow us for current technology news on Google News or for tips and tricks, reviews of smartphones and gadgets, join GadgetsToUse Telegram Group, or subscribe to the latest review videos GadgetsToUse Youtube channel.
Friendly communicator. Music maven. Explorer. Pop culture trailblazer. Social media practitioner.